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Frequently Asked Questions (FAQ's)

The Permalink allows you to share this Post with Friends and other Users. To use, click the Permalink and then copy the URL from your Browsers Adress Bar.#31  Permalink    Top 11-Feb-12 12:31:47

Re: Frequently Asked Questions (FAQ's)

I have just purchased a L42V11A television.  I want to wall-mount the set but no screws supplied.  What size do I need?

Tom Darlington
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The Permalink allows you to share this Post with Friends and other Users. To use, click the Permalink and then copy the URL from your Browsers Adress Bar.#32  Permalink    Top 13-Feb-12 10:26:40

Re: Frequently Asked Questions (FAQ's)

Hi Tom,

Please use M5 x 15mm screws for wall mounting TV.

Lambert Fung
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The Permalink allows you to share this Post with Friends and other Users. To use, click the Permalink and then copy the URL from your Browsers Adress Bar.#33  Permalink    Top 21-Feb-12 23:20:09

Re: Frequently Asked Questions (FAQ's)

Ive been given a Soniq - HD Set Top Box - QMD502H.
Im missing the AV cable !!
Could you please advise what this is & what the original one looked like.
 
With thanks
Tracee

Tracee Bale
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The Permalink allows you to share this Post with Friends and other Users. To use, click the Permalink and then copy the URL from your Browsers Adress Bar.#34  Permalink    Top 22-Feb-12 17:09:19

Re: Frequently Asked Questions (FAQ's)

Hi Tracee,

The cable looks like this.
ftp://ftp.quatius.com.au/Manuals/Standard%20AV%20cables.JPG

Lambert Fung
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The Permalink allows you to share this Post with Friends and other Users. To use, click the Permalink and then copy the URL from your Browsers Adress Bar.#35  Permalink    Top 28-Mar-12 21:44:25

Re: Frequently Asked Questions (FAQ's)

just brought a new 50" tv. and i have a samsung surround sound system. im trying to get sound through my surround sound using a hdmi cable while i watch through the tv. when watching a dvd or a usb movie through the surround sound it works fine. at the moment im trying to watch a movie off my laptop through the tv using a hdmi cable. the picute is fine and the sound is fine, but its only going through the tv. any surgestions on how to get the sound going through my surround sound?

jamie minter
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The Permalink allows you to share this Post with Friends and other Users. To use, click the Permalink and then copy the URL from your Browsers Adress Bar.#36  Permalink    Top 29-Mar-12 15:52:18

Re: Frequently Asked Questions (FAQ's)

Hi Jamie,
            Thank you for your inquiry.
            The HDMI connections on this model do not support Audio Return. The audio from the computer is not able to return to the Samsung surround sound system.

Gareth Jin
Soniq Representative
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The Permalink allows you to share this Post with Friends and other Users. To use, click the Permalink and then copy the URL from your Browsers Adress Bar.#37  Permalink    Top 30-Mar-12 15:13:31

Re: Frequently Asked Questions (FAQ's)

I just bought Extended Warranty for my 55" LED TV, after paying the price of $55 which is a soniq club deal, I only received a coupon via email. Do I have to purchase the Extended Warranty by using the coupon you sent to me? Or I have already got the extended warranty and don't have to do anything?

Dakang Zhang
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The Permalink allows you to share this Post with Friends and other Users. To use, click the Permalink and then copy the URL from your Browsers Adress Bar.#38  Permalink    Top 30-Mar-12 15:17:56

Re: Frequently Asked Questions (FAQ's)

Hi Dakang, thank you for purchasing SONIQ TV and 36 Month Extended Warranty. We have recieved your order and payment. You DO NOT have to redeem the voucher. Our Online Sales Team will generate an receipt for you to keep during the 36 Month period of which the Extended Warranty is valid - it will be sent to you via email within the next couple of days. Please do not hesitate to contact us if you have any enquiry regarding SONIQ products. Thank you for supporting SONIQ.

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The Permalink allows you to share this Post with Friends and other Users. To use, click the Permalink and then copy the URL from your Browsers Adress Bar.#39  Permalink    Top 30-Mar-12 15:25:35

Re: Frequently Asked Questions (FAQ's)

Thank you very much for your quick reply.

Dakang Zhang
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The Permalink allows you to share this Post with Friends and other Users. To use, click the Permalink and then copy the URL from your Browsers Adress Bar.#40  Permalink    Top 04-Apr-12 06:08:17

Re: Frequently Asked Questions (FAQ's)

How do I format a damaged / faulty soniq memory stick

Terry Armstrong
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