
PRIVACY AND DATA SECURITY
At SONIQ, your right to privacy and data security is a primary concern. That's why, when you visit www.soniq.com, we help you maintain control over your personal data on the Internet. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet sites (www.soniq.com) or when you use our online support offerings. Other SONIQ and SONIQ Co-branded sites may operate under their own privacy and security policies.
SONIQ only asks for specific types of personal information
In a few areas on our Web site and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with technical support issues or to follow up with you after your visit. It is completely optional for you to participate.
For example, we request information from you when you:
• Register on www.soniq.com
• Place an order or save a cart
• Provide feedback in an online survey
• Participate in a sweepstakes or other promotional offer
• Request e-mail notification of your order status
• Subscribe to a newsletter or a mailing list
• Request online technical support
• Request assistance online
In each of the instances above, we may ask for your name, e-mail address, phone number, address, type of business, customer preference information, customer number and service tag number, as well as other similar personal information that is needed to register or subscribe you to services or offers. If we ever ask for significantly different information we will inform you. In the case of newsletters or mailing lists, you will be able to "unsubscribe" to these mailings at any time.
• Information collected
• When you look at this web site, SONIQ makes a record of your visit and logs the following information for statistical purposes:
• your server address
• your top level domain name (for example .com, .gov, .hk, .uk etc)
• the date, duration and time of your visit to the site
• the pages you accessed and documents downloaded
• the previous site you have visited
• the type of browser you are using
SONIQ only uses your personal information for specific purposes
The information you provide will be kept confidential and used to support your customer relationship with SONIQ. Among other things, we want to help you quickly find information on the www.soniq.com websites and alert you to product upgrades, special offers, updated information and other new products and services from SONIQ. Agents or contractors of SONIQ who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for SONIQ. SONIQ may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you.
INTERNET COMMERCE
The online stores available at www.soniq.com are designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. SONIQ is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption. Alternatively, you may always contact a sales representative over the telephone. It has always been a SONIQ practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.
CUSTOMISED EXPERIENCE
New technologies are emerging on the Internet that help us deliver customised visitor experiences. At SONIQ, we primarily use "cookies" to help us determine which service and support information is appropriate to your machine and to maintain your shopping experience in our online store. Our use of this technology does not mean that we automatically know any information about you. We might be able to ascertain what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using www.soniq.com. SONIQ has no desire or intent to infringe on your privacy while using the www.soniq.com sites.
Cookies can be either "persistent" or "session" based. Persistent cookies are stored on your computer, contain an expiration date, and may be used to track your browsing behaviour upon return to the issuing web site. Session cookies are short-lived, are used only during a browsing session, and expire when you quit your browser.
ACCESS TO INFORMATION COLLECTED
SONIQ will not make an attempt to identify users or their browsing activities. However, in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect SONIQ's or our Internet Service Provider's logs.
You can opt-out of receiving further marketing from SONIQ at any time
We will send you information about our various products and services, or other products and services we feel may be of interest to you. Only SONIQ (or agents working on behalf of SONIQ and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information.
SONIQ will not disclose your personal information to any outside organization for its use in marketing without your consent
Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of SONIQ for the purpose of performing services for SONIQ.
USE OF INFORMATION COLLECTED
We will only record your e-mail address if you send us a message. Your e-mail address will only be used for the purpose for which you have provided it and it will not be added to a mailing list or used for any other purpose without your consent.
This site does not provide facilities for the secure transmission of information across the Internet. Users should be aware that there are inherent risks transmitting information across the Internet.
THIRD-PARTY SITES
Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to www.soniq.com are not covered by this privacy statement. You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you're online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, SONIQ cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
© 2006 SONIQ. |